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SERVICES ,PRICING,Refund and cancellation

 


 

Billing and Payment Information

When you purchase any product on the Services we ask you for billing details which we use to create an invoice linked to the payment. While we never ask nor store payment information as all our payments are handled by external providers such as  Razorpay,Paypal and Stripe, we might store payment data such as subscription’s ID or transaction unique identifiers to validate payments and provide you with the services you paid for.

Information we collect automatically when you use the Services.

While you use the service we keep track of certain information about you and about what features and products you use. We do this to understand better how we can improve our Services and what features you are missing so we can help you better use the platform and all its Services.

Cookies and Other Tracking Technologies

We and our third-party partners, such as our advertising and analytics partners, use cookies and other tracking systems (e.g., pixels) to provide functionality and to recognize you across different Services and devices. Please see our Cookies Policy to receive more information about this and learn how you can control or opt out of these cookies and tracking technologies.

Other services you link to your account

We might receive information about you when you login or link third-party services to our Services. For example, if you create an account or log into the Services using your Facebook credentials, we receive your name and email address from your Facebook profile in order to authenticate you. The information we receive when you link or integrate our Services with a third-party service depends on the settings, permissions and privacy policy controlled by that third-party service. You should always check the privacy settings and notices in these third-party services to understand what data may be disclosed to us or shared with our Services.

How we use information we collect

The way we use the information we collect about you depends on which Services you use, how you use them, and what preferences you have setup in your account. Please find below the specific ways how we use the information we collect about you.

To provide the Services

The main use we do of the information you provide us and we collect about you is to provide the Services. For example, we use the email address and password you entered when registering to allow you to login and uniquely identify you and your products.



Cancelling an Order

Cancellation by us

We may cancel any part of an order (including those orders that we have accepted) without any liability for that cancellation at any time if:

the requested products or services in that order are not available;

there is an error in the price of the products or services or in the description of the products or services listed on the Website or otherwise;

where payments including but not limited to instalments or auto renewal payments have defaulted and you have not make payment as required by the terms and conditions of the particular product or service purchased; and

that order has been placed in breach of these Terms;

If we do so, then we will endeavor to provide you with reasonable notice of that cancellation and will not charge you for the cancelled order if we cancel it before the date of use or if you are not at fault or in breach of these Terms.

E. Receipt of Order

When placing an order for products or services on our Website or via another medium offered by us from time to time, 

the details of such order will be sent to you at your nominated email address along with any log in or other details you may require to proceed.

F. Refund Policy

If a refund is issued to you, it will be made to your nominated bank account within 7 to 14 business days.


Please note all refund must done through our Support/contact page, not PayPal or through your credit card company. If you want to request for a refund please open a support ticket/mail.contactform at our website. If you open a dispute on PayPal or with your credit card it will only delay the entire refund process and it can take up to weeks or even months to get the refund done.


You expressly agree that your use of, or inability to use, the service provided at the Website is at your sole risk. The service and all products and services ordered by you through the Website are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

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